關於我們: Jennifer Rice-Palmer

Director of Guest Contact

背景

  • Studied Hospitality at the University of New Hampshire
  • She started her career at Rosen Hotels & Resorts in March 1991 as a night manager at the Rosen Inn at Pointe Orlando
  • She was soon promoted to Assistant Front Office Manager
  • Her career continued to rise with her promotion to Sales Director at Rosen Inn
  • The climb continued with her promotion to Director of Reservations at Rosen Plaza
  • 在 2005, Jennifer was promoted to General Manager at the Clarion Inn Lake Buena Vista
  • 現在,她作為嘉賓聯絡中心主任

在羅森酒店 & 度假村

  • She oversees the full operation of Clarion Inn Lake Buena Vista
  • Jennifer oversaw the construction of the Guest Contact Center
  • As the Director of the Guest Contact Center, she oversees several departments including Central Reservations, Internet Sales, and the Social Media and Creative Teams
  • She is a committee member and consultant for the newly centralized PBX/Guest Contact Center
  • In her spare time she’s active with the school district of Osceola County
  • She also devotes time to serve on the board of her homeowner’s association and to her church as a teacher of faith formation

Jennifer Rice-Palmer

Jennifer isn’t one to shy away from a tough job, and her personal philosophy expresses this: “Honesty, hard work, and faith are the keys to go further in life.” She’s a strong leader willing to challenge the status quo to improve productivity and outcome. As a leader, she says, “Always know the job of the person ahead of you. Keep your goal in sight.”

Jennifer Rice-Palmer

What Others Say:

“When I first met Jennifer in 1992, her confidence and interest in taking on additional responsibilities was impressive. 她一直熱切地準備接受一個高能量“可以做”的態度了新的挑戰. 詹妮弗是一個團隊球員誰不避諱說向上, offering different perspectives, and asking the tough questions. 她在技術上為固體,系統有著深刻的了解, operations, and the ever-changing environment of social media. 我非常自豪珍妮弗和她所有的成就,尤其是平衡她的家人和她的羅森酒店及度假村專用承諾. She has been nothing short of remarkable.”
德里克·鮑姆, 總經理, 羅森酒店奧蘭多岬

“Jennifer Rice-Palmer, is an example of good management. 1. She seeks understanding. 2. She brings the game to the staff. 3. She just wants to fix what is wrong. 4. She knows how to plan and execute. 5. Finally, she works for the common good. Thank you, Jennifer.”
Garritt圖希, 羅森酒店及度假村