Harris Rosen – President and Chief Operating Officer

Background

As President and COO of Rosen Hotels & Resorts, Harris Rosen is Florida’s largest independent hotelier.

Founded in 1974, Rosen Hotels & Resorts currently features a collection of nine Central Florida hotels providing 6,694 guestrooms—approximately six percent of the Central Florida inventory. The award-winning collection includes six leisure hotels -- the 728-room Rosen Inn International, 1020-room Rosen Inn at Pointe Orlando, 315-room Rosen Inn (closest to Universal Orlando® Resorts), 640-room Clarion Inn Lake Buena Vista, 134-room Midpointe Hotel and the 224 Clarion Inn and Suites at International Drive. Three luxury convention properties -- the 800-room Rosen Plaza, 1334-room Rosen Centre and 1501-room Rosen Shingle Creek – combined feature 700,000 sq. ft. of versatile meeting and event space.

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Frank Santos – Vice President and CFO

Background

• Hospitality career has spanned more than 30 years
• Excelled at various hotels in Operations Positions such as:
  - Front Office Manager
  - Food & Beverage
• Served as Controller for other multi-hotel management corporations
• Past President of the Hospitality Financial and Technology Professionals
• Received the Paragon Award
• Served as Chairman of the HITEC Conference

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Jonni Kimberly – Human Resources Director

Background

• Received an Associate of Arts Degree from Valencia Community College.
• Started her career at Rosen Hotels & Resorts® as a Front Desk clerk at the Quality Inn International in 1979.
• Promoted to Assistant Front Desk manager shortly thereafter.
• Became the General Manager of the Rodeway Inn International in 1992.
• Promoted to Human Resources Director in 1994.

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Leslie Menichini – VP of Sales and Marketing Convention Hotels

Background

• Pre and opening team member of the Radisson Plaza Operations in Minnesota
• Served as a Catering/Convention Services Manager, National Sales Manager, and Assistant Director of Sales at the Westin Hotel Williams Center (of Westin Hotels & Resorts) in Tulsa, Oklahoma
• Pre- and post-opening Director of Sales at the Westin Mission Hills Resort in Rancho Mirage, California
• Served as the Assistant Director of Sales at Walt Disney World Swan & Dolphin (of Starwood Hotels & Resorts, formerly Sheraton/Westin) in Orlando, Florida
• Opened Paris Las Vegas Hotel
• Director of Sales at Bally’s/Paris Las Vegas Park Place Entertainment Hotels in Las Vegas, Nevada
• Lead as the Executive Director of Corporate & Incentive Sales at Park Place Entertainment in Las Vegas, Nevada
• Started at Rosen Hotels & Resorts® in May 2001
• Joined the design team and lead Rosen Shingle Creek®’s pre-opening marketing and sales team in selling 1,501 guestrooms and 490,000 sq. ft. of convention meeting space
• Created a synergistic sales opportunities with Rosen Hotels & Resorts® team of Directors of Sales & Marketing and Sales Managers
• Promoted to Vice President of Sales and Marketing for the Convention Hotels

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Derek Baum – Director of Operations / General Manager

Director of Operations / General Manager

Background

• Derek received his bachelor’s degree in hotel administration from Cornell University
• Between academic semesters at Cornell, he interned with Rosen Hotels & Resorts®
• Derek started his career at Rosen Hotels & Resorts® as Assistant General Manager of the Clarion Inn Lake Buena Vista and was promoted to General Manager of the Rosen Inn, closest to Universal, at 24 years of age
• Served as General Manager of the Rosen Inn at Pointe Orlando and Assistant General Manager of the Rosen Plaza® prior to being promoted to Director of Operations for Rosen Hotels & Resorts® in 1998
• Promoted to General Manager of Rosen Plaza® Hotel in 2016

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Jim Bina – Director of Finance

Background

• Jim was awarded an associate degree in accounting and computer science from Oakton Community College
• He began his hospitality career in the finance department at several hotel companies
• Over the course of his career, he became a Certified Hospitality Account Executive (CHAE)
• He’s also been awarded as a Certified Hospitality Technology Professional (CHTP)
• Jim has served as president of two chapters of the Hospitality Financial and Technology Professionals Association

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Daniel Gutierrez – VP of Engineering & Facilities Management

Background

• Daniel received his bachelor’s degree in industrial engineering from Mexico City's Instituto Politecnico Nacional
• Afterward he worked in Mexico City as an Assistant Project Manager and as a Chief Engineer
• He served as Regional Director of Engineering for Americana Hotels in renowned resort destinations such as Acapulco, Jamaica, and Lake Buena Vista
• Daniel started his career with Rosen Hotels & Resorts® in 1990 as the Chief Engineer at the Rosen Plaza® Hotel
• In 2006, he was promoted to Vice President of Engineering & Facilities Management

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Dorea Mays – Associate Director of Human Resources

Background

• Bachelor of Arts degree in Organization Communication from the University of Central Florida.
• Worked at Budget Rent a Car for eight years in various Human Resources positions.
• Served as Human Resources Manager for Goodwill Industries of Central Florida and for Argenbright Security.
• Professional Human Resources Certification
• Currently volunteers for Junior Achievement, Great Leaps Reading Program, Community Education Partners E-pal program.
• Oak Ridge High School SAC chair.

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Ashley Bacot – Risk Manager

Background

• Received a Bachelor’s degree in Risk Management and Insurance from Florida State University
• Worked in various facets of the risk management and insurance industry since graduating college
• Served as a risk manager for a local municipality, hotel chain, furniture manufacturer, and information technology company
• He has worked in all realms of the insurance industry including, but not limited to, underwriting, marketing, sales, and risk management consultation
• Served as Director of Public Risk Management for the nation’s largest insurer of schools, cities, and counties
• Served as the President of the Public Risk Management Association

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Jennifer Rice-Palmer — Director of Guest Contact

Background

• Studied Hospitality at the University of New Hampshire
• She started her career at Rosen Hotels & Resorts® in March 1991 as a night manager at the Rosen Inn at Pointe Orlando
• She was soon promoted to Assistant Front Office Manager
• Her career continued to rise with her promotion to Sales Director at Rosen Inn
• The climb continued with her promotion to Director of Reservations at Rosen Plaza®
• In 2005, Jennifer was promoted to General Manager at the Clarion Inn Lake Buena Vista
• Now she serves as the Director of the Guest Contact Center

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Kenneth Aldridge Jr. – RN-BSN, MS-H.S.A. Director of Health Services

Background

• Kenneth received his nursing degree from the University of Central Florida
• He continued his studies and was awarded a master's degree in health services administration from University of Central Florida in 2005
• Kenneth began his career at the Rosen Medical Center as a triage nurse in 1998
• Within two years he was promoted to Medical Staff Manager
• In 2004, Kenneth was promoted to Medical Center Administrator
• Kenneth was promoted to Director of Health Services in 2008

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Dr. Ronald Ryan — Medical Director

Background

• Graduate of Oakwood College, Bachelors of Biology
• Graduate of Jefferson Medical College, Doctorate of Medicine
• Received a certificate of added qualification in hospice and palliative medicine
• Served as a staff physician and later Associate Medical Director at the Hospice of the Comforter
• Served at Solantic, Carolinas Heath Care Systems in Urgent Care Medicine, and Florida Hospital Centra Care
• Once owned and operated his own family practice, Total Family Healthcare
• Worked at Clermont Medical Center and served a residency at Florida Hospital in family practice
• Started his career at Rosen Hotels & Resorts® late December of 2012 as the Medical Director

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Mark G. Vincent — Chief Information Officer

Background

• Mark received his Bachelor’s Degree from Providence College.
• He began his hospitality career as a tour guide then moved into hotel management.
• Mark founded and ran his own software company from 1996-2006.
• He was also Senior Vice President of R&D for a company developing Property Management Systems.
• Mark served as Director of Financial Development for Special Olympics Alaska.

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Dee Dee Baggitt — Director of Engineering & Facilities Management

Background

• Previous to Rosen Hotel & Resorts®, Dee Dee worked in hospitality for twelve year as a front desk agent and manager, Food & Beverage manager, convention services manager, and a human resources manager
• Dee Dee started her career at Rosen Hotels & Resorts® in late 1996
• She served as an employment manager and Human Resources manager
• Promoted to Director of Front Office at Rosen Centre®, Benefits Manager, and Associate Director of Engineering
• Currently serving as Director of Engineering & Facilities

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Michael Schubach – Chief Technology Officer

Susan Caronia — Director of Rosen Standards

Background

• Received an Associate Degree in Hospitality Management from the Sullivan County Community College in Loch Sheldrake, New York
• Awarded a Bachelor of Science in Hospitality Management from the Florida International University in Miami, Florida
• Worked at the Miami Airport Marriott as the Front Desk Manager
• Moved to the Marriott's' Orlando World Center as part of the opening team as Director of Guest Services and Front Office Manager
• Started her career at Rosen Hotels & Resort in August 2002 as the Hotel Service Manager at Rosen Centre® Hotel
• Served on the Rosen Shingle Creek® pre-opening team as a Project Manager
• Continued as Project Manager for all Rosen Hotels & Resorts® properties
• Promoted to Director of Rosen Standards April of 2012

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Kathy Marquardt — Director of Purchasing

Background

• Graduate of Texas A&I University & George Mason University, Public Administration Major
• Corporate Trainer for Ruby Tuesday’s
• Served as a Restaurant Manager at Westfield’s International Conference Center
• Promoted to Beverage Director at Westfield’s International Conference Center
• She started her career with Rosen Hotels & Resorts® in February 1996 as the Café Gauguin Department Head at the Rosen Centre®.
• Moved into a Lead Purchasing Agent position for Central Purchasing at Rosen Hotel & Resorts® in May of 2000
• Promoted to Director of Purchasing in 2009

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